About this policy

Mitsunami Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of the personal information of our customers and treats it with care.
We will appropriately collect and use personal information, manage and protect it responsibly, use it only for legitimate purposes such as sales, support, and service provision of our products to customers, and promote the following initiatives.

Handling of personal information

1. Regarding collection, use and provision of personal information to third parties, in order to provide support and services to our customers, we collect personal information from customers (name, address, telephone/fax number, e-mail Address, etc.) may be asked within the scope of the purpose.
   We will not provide or disclose the personal information you have asked to a third party without your consent, except when we entrust the shipping of the product to the customer to a shipping company, or when it is required by the competent public agency or required by law. In addition, we will not use it beyond the scope of the appropriate purpose.
2. Regarding the management of personal information, the customer's personal information collected by our company is thoroughly managed by strict organizational management both inside and outside the company, including preventive measures and safety measures against loss, falsification, leakage, and unauthorized access. We will strive to take appropriate protective measures.
3. Regarding customer's rights of personal information, when a customer (the customer himself or herself or an appropriate agent) requests to inquire, correct, add, or delete the content of his/her personal information, the customer's rights, we will respectfully respond to you without delay.